Xerox error code 093-930
Quick answer
"Replace Yellow Cartridge." Xerox documents three steps in order: remove the yellow toner cartridge and gently shake it six times before reinstalling it, power the printer off for ten seconds and back on, and only then replace the cartridge. The shake step is there because the code can fire while usable toner remains, unevenly distributed.
Before you try the solution
- 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around 093-930.
- 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
- 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.
Manufacturer-documented solution
"Replace Yellow Cartridge." Xerox documents three steps in order: remove the yellow toner cartridge and gently shake it six times before reinstalling it, power the printer off for ten seconds and back on, and only then replace the cartridge. The shake step is there because the code can fire while usable toner remains, unevenly distributed.
Model scope: Xerox's support article for your exact model. This meaning is documented for the Phaser 6600
If the error is still there
- 1Return to the screen or job that produced the message and check whether the code has cleared.
- 2If 093-930 returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
- 3If the documented action does not clear 093-930, contact Xerox support or a qualified printer technician with the model number and complete message.
Other Xerox error codes
- 093-933"Replace Toner Cartridge — Toner Empty." Xerox's documented steps are to make sure a genuine Xerox toner cartridge is being used, then replace the cartridge. The 093 prefix is Xerox's toner and xerographics subsystem.
- 010-317"Fuser Error, Reseat Fuser, Restart Printer." Xerox's documented steps are to confirm a genuine Xerox toner cartridge is fitted, then reseat the fuser. Reseating means removing and refitting a component that runs hot in normal use, so let the machine cool before opening it.
- 010-330Fuser motor failure. Xerox's documented response is to power the machine off and on (a partial or full reset), and to replace the cleaning cartridge (fuser web). The 010 prefix is Xerox's fuser subsystem, so a code in this range points at the hot section of the machine rather than the paper path.
- 016-757Print job failed because Xerox Standard Accounting (Auditron) rejected it — a missing or incorrect Accounting/User ID — not a generic secure-print authentication failure.
- 077-101"Registration Sensor Jam" (Regi Sensor Off Jam) — the registration sensor failed to turn off within the expected time after the registration clutch engaged, typically caused by worn/contaminated rollers, drive gear wear, or out-of-spec paper.
- 077-900"Registration Sensor Static Jam" — paper is detected stuck at/near the registration sensor; resolution requires manually clearing jammed paper from the specified location (e.g. Left Door A / rear cover) rather than a generic jam.
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Manufacturer reference
The meaning and documented action above were taken from the manufacturer source below.
Fault Code 093-930: Replace Yellow Cartridge MessageVerified against manufacturer documentation, last checked 2026-08-15. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.