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Xerox error code 010-330

Quick answer

Fuser motor failure. Xerox's documented response is to power the machine off and on (a partial or full reset), and to replace the cleaning cartridge (fuser web). The 010 prefix is Xerox's fuser subsystem, so a code in this range points at the hot section of the machine rather than the paper path.

Hazard: This step carries a risk of injury or permanent damage. Power the printer off, let it cool, and check your model's manual before opening any panel.

Before you try the solution

  1. 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around 010-330.
  2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
  3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

Fuser motor failure. Xerox's documented response is to power the machine off and on (a partial or full reset), and to replace the cleaning cartridge (fuser web). The 010 prefix is Xerox's fuser subsystem, so a code in this range points at the hot section of the machine rather than the paper path.

Model scope: Xerox's support article for your exact model. This meaning is documented for the D136 Copier/Printer and D136 Printer, D95/D110/D125 Copier/Printer, and ED95A/ED125 Copier/Printer — Xerox reuses six-digit codes with different wording across product families

If the error is still there

  1. 1Return to the screen or job that produced the message and check whether the code has cleared.
  2. 2If 010-330 returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
  3. 3Because this message involves opening the printer, service risk, or possible damage, stop and contact Xerox support or a qualified printer technician if it persists.

Other Xerox error codes

All Xerox error codes

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Manufacturer reference

The meaning and documented action above were taken from the manufacturer source below.

Fault Code 010-330: Fuser Motor Failure

Verified against manufacturer documentation, last checked 2026-08-15. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.