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Canon error code 1313

Quick answer

Paper jammed as the printer pulled in already-printed paper, on the duplex re-feed path. Canon documents three places to check: the output slot, inside the printer, and the rear side.

Caution: This step can be done wrong in a way that is costly or hard to undo, including voiding your warranty. Check your model's manual before proceeding.

Before you try the solution

  1. 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around 1313.
  2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
  3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

Paper jammed as the printer pulled in already-printed paper, on the duplex re-feed path. Canon documents three places to check: the output slot, inside the printer, and the rear side.

Model scope: Canon's support code page for your exact model

If the error is still there

  1. 1Return to the screen or job that produced the message and check whether the code has cleared.
  2. 2If 1313 returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
  3. 3Because this message involves opening the printer, service risk, or possible damage, stop and contact Canon support or a qualified printer technician if it persists.

Other Canon error codes

All Canon error codes

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Manufacturer reference

The meaning and documented action above were taken from the manufacturer source below.

Support Code 1313 (PIXMA TS6300 series online manual)

Verified against manufacturer documentation, last checked 2026-08-13. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.