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Epson printer message: "Failed to receive faxes because the fax data capacity is full."

Quick answer

Incoming fax storage on the printer has reached capacity, so no more faxes can be received until stored faxes are reviewed and cleared via the Job/Status menu.

Before you try the solution

  1. 1. Copy the complete message exactly as shown, including any code, letters, or punctuation the panel puts around it.
  2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
  3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

Incoming fax storage on the printer has reached capacity, so no more faxes can be received until stored faxes are reviewed and cleared via the Job/Status menu.

Model scope: Epson's fax documentation for your exact model

If the error is still there

  1. 1Return to the screen or job that produced the message and check whether the code has cleared.
  2. 2If "Failed to receive faxes because the fax data capacity…" returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
  3. 3If the documented action does not clear "Failed to receive faxes because the fax data capacity…", contact Epson support or a qualified printer technician with the model number and complete message.

Other Epson error codes

All Epson error codes

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Manufacturer reference

The meaning and documented action above were taken from the manufacturer source below.

Status Menu Error Codes

Verified against manufacturer documentation, last checked 2026-08-13. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.