Canon error code 6000
Quick answer
Canon states "Printer error has occurred". Unlike the other codes in this family, the remedy begins by checking for and clearing a paper jam before power cycling and, failing that, contacting a service centre.
Caution: This step can be done wrong in a way that is costly or hard to undo, including voiding your warranty. Check your model's manual before proceeding.
Before you try the solution
- 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around 6000.
- 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
- 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.
Manufacturer-documented solution
Canon states "Printer error has occurred". Unlike the other codes in this family, the remedy begins by checking for and clearing a paper jam before power cycling and, failing that, contacting a service centre.
Model scope: Canon's support code page for your exact model
If the error is still there
- 1Return to the screen or job that produced the message and check whether the code has cleared.
- 2If 6000 returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
- 3Because this message involves opening the printer, service risk, or possible damage, stop and contact Canon support or a qualified printer technician if it persists.
Other Canon error codes
- 6801A printer error has occurred (no further detail given). Power the printer off, unplug it, then reconnect and restart. If unresolved, contact a Canon service center.
- 6900A printer error has occurred (no further detail given). Power the printer off, unplug it, then reconnect and restart. If unresolved, contact a Canon service center. Note: unplugging erases any stored faxes.
- 6910A printer error has occurred (no further detail given). Power the printer off, unplug it, then reconnect and restart. If unresolved, contact a Canon service center. Note: unplugging erases any stored faxes.
- 6930A printer error has occurred (no further detail given). Power the printer off, unplug it, then reconnect and restart. If unresolved, contact your nearest Canon service center to request a repair.
- #001The original document is jammed in the ADF feeder during a fax/scan job. Remove the jammed original per the paper-jam troubleshooting section.
- 1000There is no paper in the rear tray, or the paper is not loaded correctly. Canon's remedy is to reload the paper, align the guides, set the paper information and press OK.
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Manufacturer reference
The meaning and documented action above were taken from the manufacturer source below.
Support Code 6000 (PIXMA TS6300 series online manual)Verified against manufacturer documentation, last checked 2026-08-13. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.