Epson printer message: "Paper Configuration is set to Off. Some features may not be available."

Before you try the solution

1. 1. Copy the complete message exactly as shown, including any code, letters, or punctuation the panel puts around it.
2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

If the error is still there

1. 1Return to the screen or job that produced the message and check whether the code has cleared.
2. 2If "Paper Configuration is set to Off. Some features may not…" returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
3. 3If the documented action does not clear "Paper Configuration is set to Off. Some features may not…", contact Epson support or a qualified printer technician with the model number and complete message.

Other Epson error codes

• Paper settings for XX do not match the Print Settings. Pull out Paper Cassette 1 or Paper Cassette 2 to place the following paper.The paper size/type physically loaded in the named cassette does not match what was specified in the print job's Print Settings. The user must pull out the indicated cassette and load the correct paper.
• Printer error. Turn the power off and on again.A serious error has occurred. Epson's remedy is to power cycle, then check for a paper jam; if there is no jam, the printer needs support.
• Print Head Adjustment Canceled. There is a problem with the print head. Contact Epson Support.An automatic print-head alignment/cleaning routine failed because Epson's diagnostics detected a fault in the print head itself, not just a clogged nozzle. Epson directs the user to contact support rather than retry cleaning.
• An error occurred while saving. Check and if necessary, change the memory device.The printer could not write scanned or stored data to the inserted external storage device, which may be damaged, full, or unsupported. The user should inspect or swap the memory device.
• An ink cartridge is installed incorrectly.One or more cartridges are not fully seated in their bays. The user must press down firmly on each cartridge to ensure a proper connection.
• A printer's ink pad is nearing the end of its service lifeThe internal ink pads are close to saturation. Printing continues, and the message repeats until the pads are replaced. Epson directs owners to Epson support rather than describing a user replacement.