Brother error code No Response/Busy

Before you try the solution

1. 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around No Response/Busy.
2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

If the error is still there

1. 1Return to the screen or job that produced the message and check whether the code has cleared.
2. 2If No Response/Busy returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
3. 3If the documented action does not clear No Response/Busy, contact Brother support or a qualified printer technician with the model number and complete message.

Other Brother error codes

• No Access PointDuring automatic wireless setup, the machine could not detect any access point/router. Move the machine closer to the access point/router and retry; if it persists, reset the machine to factory settings.
• No Drum UnitThe drum unit is not properly installed in the machine. Reinstall the toner cartridge and drum unit assembly together.
• No Paper T1Tray 1 failed to feed paper — the tray may be empty or paper loaded incorrectly. Refill or reload the tray, check the paper guides, and avoid overfilling.
• No TonerThe toner cartridge is not installed correctly in the drum unit. Remove and reinstall the cartridge.
• Near EmptyOne or more ink cartridges are running low. Order replacement cartridges for when printing stops.
• 2-sided DisabledThe back cover is not fully closed, or the 2-sided (duplex) tray is not installed correctly, so duplex printing is disabled. Close the back cover completely and reseat the duplex tray.