Brother error code Connection Error 02

Before you try the solution

1. 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around Connection Error 02.
2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

If the error is still there

1. 1Return to the screen or job that produced the message and check whether the code has cleared.
2. 2If Connection Error 02 returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
3. 3If the documented action does not clear Connection Error 02, contact Brother support or a qualified printer technician with the model number and complete message.

Other Brother error codes

• Connection Error 03Connection to the Brother Web Connect server failed, indicating incorrect network/server configuration or a server-side issue. Check network settings.
• Connection Error 07Connection to the Brother Web Connect server failed because the machine's date and time settings are wrong. Correct the machine's date/time and retry.
• Connection Error (wireless session overlap)During Wi-Fi Protected Setup/AOSS wireless configuration, the machine detected more than one access point/router advertising WPS or AOSS mode at once. Ensure only one router/access point has WPS or AOSS mode enabled, then restart the wireless setup.
• CondensationCondensation may have formed inside the machine after a room temperature change. Brother's remedy is to leave the machine switched on and wait 30 minutes with the top cover open.
• Comm.ErrorPoor telephone line quality disrupted a fax transmission. Resend the fax or connect to a different telephone line.
• Cooling DownThe temperature inside the machine is too hot. It pauses until it has cooled; Brother says to check that all vents are clear.