Ricoh printer message: "Add toner. Replace Print Cartridge"

Before you try the solution

1. 1. Copy the complete message exactly as shown, including any code, letters, or punctuation the panel puts around it.
2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

If the error is still there

1. 1Return to the screen or job that produced the message and check whether the code has cleared.
2. 2If "Add toner. Replace Print Cartridge" returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
3. 3If the documented action does not clear "Add toner. Replace Print Cartridge", contact Ricoh support or a qualified printer technician with the model number and complete message.

Other Ricoh error codes

• Replace Drum UnitThe black or colour drum unit has reached the end of its life. Ricoh's documented action here is to contact your service representative — unlike the toner cartridge, this is not presented as a user-replaceable part on this machine.
• SC codesA three-digit SCnnn code Ricoh's firmware displays when it detects a fault it cannot recover from on its own. The machine stops operating and cannot be used until the underlying fault is serviced.
• SCxxx-xx"Call Service" shown with an SC number and the machine's serial number. Ricoh documents this as the device requiring repair, and the accompanying "Functional Problems" message as a malfunction requiring maintenance or repair — in both cases the documented action is to arrange service. Note the format: on these machines the code is SCxxx-xx, longer than the three-digit SCnnn form used on other Ricoh lines.
• Waste Toner Bottle is full or not set correctlyThe waste toner bottle has reached capacity, or it is fitted but not seated correctly. The wording covers both cases deliberately, so check that the bottle is properly seated before assuming it is full — a bottle knocked loose during another repair produces the same message as one that has genuinely filled.