Skip to main content
PrintDiag

Error 1102

What it is

"Login Username and/or Password is incorrect" for the scan-to-email/SMB destination credentials — a specific scan-job authentication failure, not a general network connection failure.

Why it matters

Config issue, business audience.

Did this fix it?

One anonymous answer. No account, email address, or tracking profile.

Verified against Set Up Scan to Email via Command Centre, last checked 2026-08-12.