Brother error code Size Error DX

Before you try the solution

1. 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around Size Error DX.
2. 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
3. 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.

Manufacturer-documented solution

If the error is still there

1. 1Return to the screen or job that produced the message and check whether the code has cleared.
2. 2If Size Error DX returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
3. 3If the documented action does not clear Size Error DX, contact Brother support or a qualified printer technician with the model number and complete message.

Other Brother error codes

• Size MismatchThe paper loaded in the tray does not match the size configured for that tray. Load the correct size, adjust the tray setting, and press Go.
• Scan Unable ##The scanner reports a mechanical problem. Brother's remedy is a power cycle, then contacting Brother Customer Service.
• Self-DiagnosticThe fuser unit reported a temperature fault. Brother's documented remedy is to power the machine off, then leave it switched on and idle for 15 minutes before using it again.
• Server Error 01Authentication with the Web Connect service failed because credentials expired or became invalid. Go to bwc.brother.com to obtain a new temporary ID.
• Server Error 03A file upload to a Web Connect service failed because the file exceeds size limits, uses an unsupported format, or is corrupted. Confirm the file and retry.
• Shortcut Error 02A saved Web Connect shortcut is invalid because the linked account was deleted after the shortcut was created. Register the account and recreate the shortcut.