Brother error code Replace Toner
Quick answer
Toner counter not reset after replacement
Before you try the solution
- 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around Replace Toner.
- 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
- 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.
Manufacturer-documented solution
Toner counter not reset after replacement
Model scope: Brother model manual (sequence varies)
If the error is still there
- 1Return to the screen or job that produced the message and check whether the code has cleared.
- 2If Replace Toner returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
- 3If the documented action does not clear Replace Toner, contact Brother support or a qualified printer technician with the model number and complete message.
Other Brother error codes
- Replace BeltThe belt unit has reached the end of its life and must be replaced. On colour models a failed Calibration or Registration can also escalate to this.
- Replace Drum / Drum End SoonDrum counter not reset after replacement
- Replace WT BoxThe waste toner box is full and must be replaced. "WT Box End Soon" is the earlier warning stage.
- Repetitive No Paper FedPaper dust has built up on the pick-up rollers, so sheets are not being picked. Brother's remedy is cleaning the rollers. Also displayed as "No Paper Fed Again".
- 2-sided DisabledThe back cover is not fully closed, or the 2-sided (duplex) tray is not installed correctly, so duplex printing is disabled. Close the back cover completely and reseat the duplex tray.
- Authentication Error 01The four-digit PIN entered for a Web Connect service account doesn't match the registered account PIN. Re-enter the correct PIN.
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Manufacturer reference
The meaning and documented action above were taken from the manufacturer source below.
"Replace Toner," "Toner Low," or "Toner Ended" continues to appear on the display after the toner cartridge has been replacedVerified against manufacturer documentation, last checked 2026-08-12. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.