Brother error code DR Mode in Use
Quick answer
Distinctive Ring is enabled, which prevents changing the machine's Receive Mode. Disable the Distinctive Ring feature first.
Before you try the solution
- 1. Copy the complete message exactly as shown, including any letters, spaces, or punctuation around DR Mode in Use.
- 2. Find the printer's exact model number. The same-looking code can mean something different on another model family.
- 3. Let the current print, scan, or update operation stop before touching controls, paper paths, or covers.
Manufacturer-documented solution
Distinctive Ring is enabled, which prevents changing the machine's Receive Mode. Disable the Distinctive Ring feature first.
Model scope: Brother's Error and Maintenance Messages for your exact model
If the error is still there
- 1Return to the screen or job that produced the message and check whether the code has cleared.
- 2If DR Mode in Use returns, do not repeat a risky procedure. Record when it appears and check the documentation for the exact model.
- 3If the documented action does not clear DR Mode in Use, contact Brother support or a qualified printer technician with the model number and complete message.
Other Brother error codes
- Drum !The corona wire on the drum unit needs cleaning. This is a cleaning prompt, not a request to replace the drum.
- Document JamThe document was not inserted properly into the ADF, or an ADF-scanned document was too long. Check the ADF usage guide and clear the jammed document per the document-jam procedure.
- 2-sided DisabledThe back cover is not fully closed, or the 2-sided (duplex) tray is not installed correctly, so duplex printing is disabled. Close the back cover completely and reseat the duplex tray.
- Authentication Error 01The four-digit PIN entered for a Web Connect service account doesn't match the registered account PIN. Re-enter the correct PIN.
- Authentication Error 02The temporary ID used to link a Web Connect account is wrong, already used, or expired (temporary IDs are valid only 24 hours). Get a new temporary ID and retry.
- B&W Print OnlyOne or more colour ink cartridges have reached end of life. The machine still prints in black and white for roughly four weeks before stopping.
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Manufacturer reference
The meaning and documented action above were taken from the manufacturer source below.
Error messagesVerified against manufacturer documentation, last checked 2026-08-13. PrintDiag has no printers and no technician, so nothing here is claimed as tested on hardware.